Your Travel Group began in 2014, the brainchild of John Stephenson who was working at another travel company at the time. After a few months working hard to set up the business, John joined forces with Sam when their main investor pulled out, leading Sam to remortgage his house to keep the dream alive.
The risk paid off – despite the costs for setting up their office in Sheerness eating away at their capital, the company became profitable in its first month. The company’s main ethos was to focus on providing personal service over making profit, personally ensuring each and every customer came away happy – this ethos remains in place today.
Industry recognition quickly followed, with co-founder John Stephenson named in TTG’s 30 under 30 at the end of 2014 and both Global Travel Group and T2 Travel naming them Best Newcomer – less than 6 months after launch.
The unique travel concierge style approach and dedication to quality service continued to prove successful, as Your Travel exceeded growth targets throughout its first year. By November 2015 they outgrew their first office and moved into new, two-storey premises on Maidstone high street.
Success led to an invitation for co-founder Sam Cassem to join an industry panel at the Global Travel Group Conference in Dubai in May 2016, where Your Travel Group won recognition for the Highest Increase in Turnover.
December 2016 saw the corporate and leisure travel arms of Your Travel Group separate in a complete rebrand of the service, with the launch of new websites for Your Travel and Your Corporate.
What’s next for Your Travel Group? A number of new brands are in development and there are plans to further expand the team to get the best service-focused talent in. Watch this space.
In short, nothing is impossible. Our concierge travel service helps with basic things such as VIP trips, company incentive travel and ultra-luxury holidays through to the more obscure requests – if you can dream it, we can book it. Whether you’re looking to play golf in the top 10 courses of the world, take a trip into space (yes!) or race supercars around the world, YourTravel can help you.
If you are looking for scheduled airlines or long-haul flights, then booking online isn’t always the way to get the cheapest rates. Our team of experienced travel experts have negotiated fares and prices that aren’t available online, so bookings made with us will never cost more than booking directly with the airline online. On top of the potential cost savings, you’ll benefit from our five-star concierge travel service, helping you to book a tailor-made holiday with everything you need and without the hassle of searching and comparing services yourself.
We have a department that deals with groups from as small as 10 up to 500, with larger groups accommodated on request. We can offer anything from flight only to full-service packages covering flights, hotels, transfers and conferences/party space. Just get in touch with a Your Travel expert and we’ll handle everything for you.
We pride ourselves on being able to find our clients the most appropriate travel solution at the most cost effective price, quickly. From simple flights to more complex itineraries, we feel our reputation is maintained from dealing with our clients directly, rather than through faceless online booking systems. We have consistently worked with our suppliers to source the very best premium economy flights, business class flights and first class flights fares.
Easy process, quick to get confirmation out to me and they even sent me a travel pack in the post. Looking for forward to my Germany break even more now!
J S
Richard went out of his way to help us find the right flights He was polite and professional and I felt confident in booking with YourTravel.
I have booked my Amsterdam birthday break and now my summer holiday with YourTravel. Excellent service. have already recommended to my friends and family.
Mrs H
Had to book a last minute flight to San Francisco, was all sorted quick and easy over the phone. Top class booking service.
Carla
Thank you for an efficient and friendly service. It was really easy to book travel for my Directors and I am pleased to have recommended Your Travel services to the wider team here.
Just got back from my travels to Chicago and I had to write this review as soon as I landed as, I’m have been so impressed with the trip start to finish, the hotel was better than you described! I can’t wait to book my next holiday!!
Hannah P
The trip of a lifetime to Jade Mountain Resort! We have wanted to do this trip for a few years now however due to ill heath it’s not been possible, when we got the all clear I spoke to Richard at Your Travel and he took care of absolutely everything for us down to even sending us a travel adapter! I can’t thank you and the team enough.
Susan P
After our amazing India trip last year, I enquired about Sri Lanka for 2017 and after hearing Jades stories about her visits I booked that day, I can’t wait to go now.
Mrs L
At Your Travel, service is our number one priority. From your first call through to arriving back home, we aim to provide an unbeatable level of service.
With a minimum of 7 years’ experience each, you can be safe in the knowledge that your luxury travel expert will secure you the best deal. Our knowledge coupled with our negotiated ‘Off-line Fares’ are why we continue to grow and succeed.
We work hard to build and maintain our reputation for world-class service. We constantly track our performance through feedback via Trust Pilot and customer recommendations to their family, friends and colleagues. Whether it’s your first booking or your 30th, we strive to keep every one of our customers satisfied.
Did you know that the deal is not always found online? Your Travel have many money saving flight fares & hotel prices that aren’t available on the web! We use our 25 years of knowledge from our luxury travel experts and strong supplier relationships to give you the best value. We offer a full concierge service that doesn’t come at a premium, we pre-book your seats, meals and take care of any special requests for you travel as standard. Did you know that you could move your holiday by just 1 day and save you £££’s? We’ll help you find the best price and value. When you book with Your Travel, you’ll have a dedicated travel booker who’ll take time to get to know you – talk to us and you’ll understand why our clients love us!
Dale at Yourtravel brilliant in helping us plan and book our Chedi Muscat holiday. Great service and great rates!
Mrs Hall
I needed to book my elderly parents a return flight to the Middle East, I booked them out in premium and back in business class and got a fantastic deal, all the assistance they required was booked and confirmed to me soon after the booking was made. Has given me so much piece of mind for my parents as its been over 10 years since they have boarded a plane.
Karim
I have booked my Amsterdam birthday break and now my summer holiday with YourTravel. Excellent service. have already recommended to my friends and family.
Mrs H
